When To Expect Your Order
In most cases your order will shipped from one of our warehouses within 24 - 48hrs from the date we receive your order. This excludes holidays and weekends. Your order should deliver within 1 to 7 business days. (The transit time begins from the first full business ship day after the package leaves our facility.) HICO does not assume responsibility for delays during deliveries out of our control such as weather and transportation with the shipping carrier.
When you receive your order, please check the packaging. If box showed signs of damage, you must state and sign for as damaged. Please let us know the same day if goods are received damaged or there are missing items from your delivery. All claims for freight damage, shortages and/or any other discrepancies must be made in writing with supporting photos and sent to email@example.com , within 48 hours of delivery. If a claim is failed to make within 48 hours of delivery, we shall not be liable for any damages.